Autocar - First for car news and reviews

Advertisement

Top bloggers

Advertisement

Wed
Aug 13 2008

Volvo: key question

Hilton Holloway

More than 20 years ago, a couple of senior Volvo engineers travelled to Audi’s Ingolstadt HQ, bought an Audi 90 20v saloon and took it back to Gothenburg.

Taking Audi’s engineering as an inspiration (front and four-wheel drive, five-cylinder engines in 10v and 20v form), Volvo planned to modernise its image and engineering, and head upmarket. But two decades on, its global sales are stuck at around 420,000. And even board members lament that its customer base still wants simple, unflashy, reliable cars.

A decade of mould-breaking design has failed to change perceptions when faced with the longevity of 240 and 700 and 900-series estate cars, which still litter the streets in key markets like the UK and California.

Volvo’s ad campaigns also bravely – and cleverly - try and sex up the company’s load-lugging image by spinning it out as the brand of choice for cool outdoorsy types. When the reality, for the V70, is probably more prosaic. But the image shift has proved elusive.

So, despite interest in Volvo from developing market companies, Ford isn’t going to sell its Swedish subsidiary. Instead, Ford HQ is going to send in its best brains from its highly successful European arm to rethink Volvo’s failing drive upmarket. 

Despite its best efforts over the last decade or so, it looks like Volvo has not properly bridged the premium gap. XC90 aside, it cannot get customers to spend big money on its models. One Volvo boss told me that he wished he had BMW’s customers, who would tick all the options boxes and update their car every couple of years.

Volvo’s ambition to charge, say, Audi prices is probably is unfulfilled. In truth, the company is caught dangling between the two main markets: premium and upmarket mainstream.

For example, today’s base diesel V70 costs £25k. Compare that to a £27k base model diesel Audi A6 Avant and an equivalent VW Passat estate at just over £19k. Both outsell the V70.

In future Volvo will have to work more closely with Ford on its models, saving money by reducing the amount of unique engineering. And that would allow the showroom prices to fall so they are just a bit more expensive than VW.

Making future products more closely related to Ford models, also opens up the possibility of building Volvos in Ford’s US factories, something that would result in transformation of profit margins in the US market.

The upshot is that Ford wants to see annual output boosted to 600,000 units and beyond. Losing some autonomy will be the price Volvo pays to get back into the black.

Sign-in or register to add your comments

About Hilton Holloway

Has two product design degrees and used to design mountain bikes. Realised that cars were a lot more interesting in 1990, and has been writing about them ever since.

Comments

James Read August 13, 2008 12:57 PM

Is it me or does Hilton Holloway look like Barry off of Eastenders ?

rtwingo August 13, 2008 4:27 PM

The real problem with Volvo is that it's not sure of who it is.

Am I a premium brand? Value saloon? Safe family-car? A cool urban car?

First decide where you wanna be, the customers will follow.

sierra August 13, 2008 4:30 PM

Swedish - er...weren't they boasting yesterday of 4m cars built in Belgium. It's just another Ford brand. Next we'll be having the Saabs and their aircraft-designers' heritage nonsense.

minimalist August 13, 2008 5:39 PM

Another company mis managed by Ford, put the prices up and call it a prestiege brand. see previous attempts Land Rover and Jaguar

falcky August 13, 2008 8:59 PM

The ridiculous situation with Volvo is that they could so easily have a unique selling point; what they used to have, reliable, safe, but a bit quirky and non-conformist, people bought their cars because they were so UN-SEXY, what is this obsession with moving every other brand into BMW and Merc territory? Maybe Ford should look at what VW did for Skoda and position themselves as a quality product making no-nonsense, solid and utterly decent cars?

Autocar reader August 13, 2008 9:58 PM

To me it's simple.

I recently sat in a current S80 for the first time.

I loved the looks, adored the interior but 'Oh Dear' when I shut the door it felt and sounded light, flimsy, unsubstantial and a world away from the vault like experience I was expecting.

The way a door closes is one of the key factors in marking a product out as premium. It's just about forgiveable to have an unsubstantial door on my wifes C30 but in the larger cars it just destroys the image that the looks promise.

julianphillips August 14, 2008 10:23 AM

I recently bought a V50 and it is excellent, surpassed my expectations in every area - especially price.  However, I was really drawn to it when looking for a safe car for my newborn baby boy combined with low emissions and cheapish company car monthly tax.  It was only after many hours of research that I came up with the Volvo, it certainly wasn't one of the first names that came to mind (I was looking at BMW 3-Tourer, C-Class Estate, Honda Accord Tourer, BMW 1-Series, etc etc) because nothing in the way Volvo have promoted themselves over the past few years stuck in my mind.  I couldn't remember what class the V50 sat in - in fact I thought it might be too expensive.  The only reason I looked into it was from the safety angle, that I remembered from the Volvo campaigns of the 80's and 90's.  In the end I got a V50 'R-Design' in white, and not only is it a great car but it looks fantastic, inside and out, is relatively inexpensive and choc-full of options.  So many people have commented favourably about it, but the vast majority of those people - even people really 'into' cars - had no idea about what Volvo is about these days or that they even produce fairly attractive models like the V50.  Consumer knowledge of the C30 seems to be pretty miniscule, and the cringe worthy advertising doesn't help (plus it needs and extra rear seat).  Even in 2008, when you think 'Volvo' you envisage the 240, 740/760, 800/900 series - it seems that somewhere over the past 10 years the marketing message has become muddled and awareness of what Volvo is or what it stands for is all over the place.  I've said elsewhere that they should drop the S40 - great car (Autocar seem to like it) but looks crap and no-one buys it - and concentrate on small wagons/SUVs and larger saloons and estates.  They could probably drop one of either the S80 or S60 (probably the S80 as it is 99% executive minicab transport these days) and make the replacement an ultra-safe, ultra reliable, Volvo-design-led, 5-series competitor - but cheaper.  The C70 is a great car, the XC90 could do well if the replacement is as good as the original, the XC60 looks promising and is certainly very attractive, and the V70/S60 need to be replaced with excellent models that give people a reason to buy Volvo other than price.  As for the 'premium' image, I believe Volvo still have it to an extent, but the image lies with an older audience.  Drive through the posher areas of Surrey at witness the numbers of Volvo estates and saloons - from 240 to the V70 - parked in front of huge properties in Oxshott, Cobham and Esher for example.  However, drive through trendy areas of London like Westbourne Grove, Wimbledon Village, Soho or similar and there'll be no Volvos to be seen apart from minicabs.  The younger demographic has zero appreciation of the Volvo brand other than the fact that their mum and dad might have run a 760 GLE in the 1980's!

Vectra32 August 14, 2008 3:34 PM

I think here is a real opportunity for Volvo. Rather than trying to complete head on with a existing market segment - why not carve their own.

Auto-Marketing guys have done a fantastic job at pushing us to change our cars every 3 years - which is neither eco-friendly no cost effective (for us).

I wonder how many people out there are getting tired of the latest new fad - product cycles are getting shorter and shorter where does it all end - change a car every week?

Volvo have an opportunity to carve out a niche for themselved by offering a product with rock solid quality that is genuinly designed to last 10 years 500,000 miles.

Support low depretiation with longer design/face lift cycles, and offer guarantees/warranties that reflect their longevity positon.

You never know - Volvo might be able to start a new trend i.e. my car has 300,000 miles on it - and I don't plan to change it for another 5 years!!

I seriously doubt that the conventional auto industry would be too pleased with the idea - but with our economy struggling, and more awareness for the impact we have on our planet - it just might be the right time for someone brave enough to give it a go.

Randhiv August 15, 2008 9:16 AM

I am pretty much a straight forward, old-school car enthusiast, so, all this brand-positioning and marketing theories dont convince me all that much when it comes to purchasing a car., sadly the rest of the world have a tendancy of almost astrological propotion to be influenced by all that.,and as the saying goes 'better move on with the times'.

But having owned a Volvo 850 T5., all i can say is that, these cars were built like tanks back in the day and one only has to get in and shut the door to get an idea of how safe the rest of your journey would be.,and in the case of the T5, how fast too!

Volvo had a unique appeal for robustness and safety, not forgetting better build quality that most leading German rivals., i can say than anyday, and once the T5 series was launched it also gained 'wolf in sheeps clothing' status while still clinching on to all its attributes intact.

Something happened somewhere (the 'S' series namely) and the coffins were called-in, models like the S40 even drove the nails on the lid.

All i can hope is Volvo regain its original status, which sadly is lacking company ever since..

Long live old friend!  

jl4069 August 15, 2008 7:15 PM

I never cease to be amazed at how much more perceptive and flat out intelligent the readers are than the auto-scribblers.  Is it that these paid writers just don't care or that they are a bit slow? As in "that's why I took the job mate!"

Great comment from reader:

The ridiculous situation with Volvo is that they could so easily have a unique selling point; what they used to have, reliable, safe, but a bit quirky and non-conformist, people bought their cars because they were so UN-SEXY, what is this obsession with moving every other brand into BMW and Merc territory? Maybe Ford should look at what VW did for Skoda and position themselves as a quality product making no-nonsense, solid and utterly decent cars?

theoriginalshoe August 16, 2008 1:15 PM

"I never cease to be amazed at how much more perceptive and flat out intelligent the readers are than the auto-scribblers."

Stop press Autocar - jl4069 will be editing the mag from now on, as he's more intelligent than you.

Where is the link to your IQ's on the site anyway?

falcky August 17, 2008 12:47 AM

Thanks jl4069! But what about Vectra32? Makes real sense to me. Volvo needs our help!

ThwartedEfforts August 17, 2008 8:02 AM

I too would like to echo falcky's earlier point. Sack the idiot ponytails in the marketing department (none of whom will have a Volvo and/or a driving licence anyway) and get back to making cars that people expect, rather than crappy lifestyle cars you think they want to have. The fact I had to go and Google an image of the V50 julianphillips bought says it all.

Citroen were just as lost throughout the 90s, with a range of cars that was duller than a test pattern, and now they're upping sales by building quirky, comfortable, inexpensive Frenchmobiles again. What Volvo need is a comeback tour. It can't be rocket science!

falcky August 17, 2008 9:10 PM

Volvo sure does need a comeback tour, now more than ever there's a real gap in the market, not for a cop-out car manufacturer but an opt-out one. You're right about Citroen tedEfforts, they couldn't be a French VW so went back to being a bit more quirky, likewise with FIAT, they finally seem to be getting it together too, realising what they had and adapting it to now.

Just before I end my Volvo thread I just want to say I'm not a pipe n slippers Volvo fanatic, nor have a I a ponytail (who does!?). Just an early 30s guy who appreciates anything genuine, something sadly Volvo ain't right now.

falcky September 4, 2008 12:59 AM

... but, just saw a black s40 saloon and was sadly tempted... nothing special, just it didn't look too much like an Audi or BMW, that has got to be Volvo's USP, don't immitate, do something else, surely we are all getting bored of classy german saloons?

All about Autocar

Newsfeeds

Subscribe to our news with our RSS feeds

Advertise

To advertise with Autocar contact us

Buy our magazines

Discover our titles at themagazineshop.com

Autocar latest issue - Autocar 26 Nov

NEW ISSUE OUT NOW

FAST, EASY & SECURE
SUBSCRIBE NOW>>